Printing Frequently Asked Questions
Learn more about printing services available at Oakville Public Library
Do I need an OPL card to use the printing service?
No. Anyone can send documents and files to be printed at the library. See How to Print for more information.
Can I send multiple documents and files to print at the same time?
No. You must submit each document or file you wish to print separately, however, all submitted prints can be retrieved from the release station at one time.
Can I print multiple copies of the same document or file?
When printing from a Public Access Computer, you can choose to print multiple copies, however there is no option to print multiple copies through our online print service. Should you require multiple copies or duplicates, you can make photocopies or reprint the document using the ‘Reprint’ feature on the print release terminal located on the top left of the screen.
What types of files can I send to be printed?
In addition to emails and websites, Microsoft Office formats, and file types such as .pdf, .png, .ppt and .jpeg can be sent for printing.
When using the printing service, what types of paper can I print my documents on?
Legal (8 ½ x 14) and letter (8 ½ x 11) size paper are the only two paper options available. Only library provided paper may be used in the public printers.
After I submit my document or file to be printed, how long do I have to visit a library branch and collect it?
Submitted print jobs must be collected by the end of the library’s business day, on the day it was submitted. Next-day pickup is not available.
What if I change my mind and want to pick up my printed document or file at another branch?
Once a document or file is sent to the library print system, it may be printed and picked up at any OPL branch.
Can I print from my mobile device?
To print from your phone or tablet, download the PrinterOn app for iOs, Android or Blackberry.
What is the cost of printing, scanning, or copying?
Please see our Printing Costs page for the full list of costs.
What can payment methods are available?
Acceptable payment options are coins, credit or debit. All coins are accepted, with the exception of pennies
