When Oakville Public Library does not have a book or article that you are looking for, you can request to borrow it from another public library system in Canada through an interlibrary loan (ILLO) request.
Each customer is entitled to place five interlibrary loans requests per week, with a maximum limit of 15 pending requests.
If there is a fee associated with borrowing materials through the interlibrary loan service, this will be charged to your library account and must be paid upon pick up.
How to Request an Interlibrary Loan
Submit an interlibrary loan request online through Information Network for Ontario or contact our reference staff at one of our branches for assistance.
Before submitting an interlibrary loan request, please ensure that Oakville Public Library does not already own the item. You can do this by searching our catalogue. Some materials are not available through the interlibrary loan service, see our Frequently Asked Questions for the full list of exclusions.
Placing an interlibrary loan request Online
Register for an interlibrary loan account by compete the completing the Interlibrary Loans Registration Form
Visit the Information Network for Ontario and select English or French
Sign in under “My Account” and enter your user ID (all 14 digits of your library card barcode) and your password assigned to you during registration.
Select “Oakville Public Library” as your library location from the drop down menu.
Always select “SOLS Niagara Peninsula” as your initial search under the “Current Profile” drop down menu.
Select Oakville Public Library link at the top of the “Search Results” screen to have Oakville display first in the results.
Select “Details” to verify if the item is the one you want. Please choose a record with an ISBN number. Requests without ISBNs take longer to fill.
Select “Get it!” to place the request. Item details are automatically entered in the Interlibrary Loan form.
Complete the form by selecting your preferred Pickup Location from the drop down menu at the bottom of the form.
Picking up your interlibrary loan
You will be notified when your item is ready to be picked up from your selected branch. Please note your interlibrary loan requests will not appear in the Holds section of your My OPL account.
The average time for an interlibrary loan request to be filled varies between 2-4 weeks. Materials borrowed through the interlibrary loan service cannot be renewed at this time.
Canadian libraries have implemented changes to their Interlibrary Loan handling processes as result of COVID-19. Due to these changes there may be a delay in filling Interlibrary Loan requests. We are also unable to fill requests for Microfilm at this time.
Still have questions?
See our list of Frequently Asked Questions or Contact us.