Interlibrary Loans
The Interlibrary Loan (ILLO) service allows Oakville Public Library (OPL) cardholders the opportunity to borrow books, DVDs, and audiobooks from other participating public libraries in Ontario.
ILLO requests are placed through the Discovery to Delivery (D2D) platform, a simple, user-friendly tool that empowers customers to easily create and track their requests independently through self-registered accounts.
How to use the Interlibrary Loan service through Oakville Public Library
OPL cardholders can create ILLO accounts online. Once registered, you can manage your ILLO requests for various materials. To submit requests and register for an ILLO account, click here.
Before submitting an ILLO request, please ensure that Oakville Public Library does not already own the item. You can do this by searching our catalogue.
Important to note about ILLO loan periods
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All ILLO items not returned after 7 days past the assigned due date will automatically be marked as lost.
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A non-refundable lost fee will be applied to the user’s account (as assessed by the lending library).
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These fees are permanent and cannot be reversed.
Placing an ILLO request using the D2D (Discovery to Delivery) platform
Please refer to the training document provided here and the instructions below:
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Click here to start creating a request.
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You will be presented with a simple search screen.
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Search by title, author or ISBN.
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Search results matching your requested criteria will appear.
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Results will include icons that represent various formats. You can sort these by relevance, title (alphabetically), or publication date.
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Once you find the item you wish to request, click the “Request” button.
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If this is your first time creating a request, you will be prompted to create an account. You will need your library card number (barcode) in order to create an account.
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Once logged in, you will see a request form with the selected item's bibliographic information filled in automatically.
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Enter your desired “Need by” date and select your “Pickup Location.”
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After placing a request, you can return to the main page to perform another search by navigating to the ILL HOME link under the "Resources" menu at the top left of your screen. This link only appears when you're in the request screen or the "My Account" section.
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Click “Submit” to finalize your request. A confirmation number will appear, confirming your submission.
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To log out, click “Sign Out” under the “My Account” drop-down menu.
Picking up your ILLO request
You will be notified when your item is ready to be picked up from your selected branch. Please note your ILLO requests will not appear in the “Holds” section of your My OPL account.
Customers are requested to leave the book bands on the borrowed ILLO materials. Libraries use these book bands to identify materials which have been loaned through the service.
The average time for an ILLO request to be filled varies between 3-6 weeks. Materials borrowed through the interlibrary loan service cannot be renewed.
Still have questions?
See our Frequently Asked Questions or contact us.
