Programs FAQ
Information about your Program Registration
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Parents and caregivers must remain on-site for the duration of the program. Children must not be left alone. For more information, please refer to the Safety & Wellbeing of Children Policy.
Need to cancel? Please let us know.
If you have to cancel your spot for any reason, you can do so by:
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Log into MyEvents using your library card. If you did not register with your library card, you will need the reference number you received in your confirmation email.
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Phone your local branch, or email oplreference@oakville.ca. Please have ready the program title, program date, and names of registered individuals.
Frequently Asked Questions
What is the difference between a drop-in program and an unregistered program?
Unregistered programs have limited capacity, and follow a structure. Attendees need to arrive on time, and will stay for the entire session. Capacities are stated on program listings. Tickets may be required.
Drop-in programs are more flexible. You can arrive anytime within the duration of the session, and leave anytime. The program is unstructured.
How do I register for a Program or Event?
Search the OPL website or browse through our Programs and Events page and find the program you would like to register for then click ‘REGISTER’.
If there is no ‘REGISTER’ button, this means the program is a drop-in and registration is not required.
Can I register for programs without an OPL card?
Yes. All you need is a device with internet access, an email address and a phone number.
What video platform is used during virtual programming?
All virtual programs will be conducted using Zoom. For instructions on how to use Zoom, please watch this video.
What if I do not have Zoom?
You do not have to have a Zoom account to attend this program. However, if you do not have the software you will be prompted to download it when you click on the link provided. There is no charge for the download but it does take a few minutes to complete so please allow time before the start of the program to do so.
What are the guidelines for virtual programming?
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Adult permission is mandatory for children participating under the age of 13
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Participants of children’s programs may be required to turn on their camera for safety purposes. If this is an issue please contact our Programs team.
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The library cannot and does not act in place of, or absence of, a parent or legal guardian and is not responsible for enforcing restrictions which a parent or guardian may place upon a minor’s use of this technology
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By using the Library’s services, all users agree to abide by existing policies and guidelines.
Questions?
Please use our AskUs service for any other questions.
