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Programs FAQ

Information about your Program Registration

Please subscribe to our eNewsletter or follow on social media for updates on the future of OPL programming. 

Parents and caregivers must remain on-site for the duration of the program. Children must not be left alone. For more information, please refer to the Safety & Wellbeing of Children Policy

Need to cancel? Please let us know.

If you have to cancel your spot for any reason, you can do so by:

1. Logging into MyEvents using your library card. If you did not register with your library card, you will need the reference number you received in your confirmation email.
2. Phone your local branch (hyperkink), or email oplreference@oakville.ca. Please have ready the program title, program date, and names of registered individuals. 

Access to facilities and programs may be impacted by evolving health and safety protocols related to COVID-19. For OPL’s current health and safety guidelines, visit our COVID-19 updates information page. The Town of Oakville will follow all requirements and recommendations issued by Halton Public Health and any applicable provincial regulations. The Town may use discretion to impose its own requirements. You will be notified if your registration is impacted by any changes.  See the Town of Oakville’s COVID-19 health and safety requirements.

Virtual Program Guidelines

  • Adult permission is mandatory for children participating under the age of 13
  • Participants of children’s programs may be required to turn on their camera for safety
    purposes. If this is an issue please contact oplprograms@oakville.ca
  • The library cannot and does not act in place of, or absence of, a parent or legal guardian and is not responsible for enforcing restrictions which a parent or guardian may place upon a minor’s use of this technology
  • By using the Library’s services, all users agree to abide by existing policies and guidelines. Please consult our Internet Access and Acceptable Use Policy and Customer Code of Conduct for more information
  • If you are unfamiliar with Zoom please watch this tutorial on How to Join Zoom Meetings

Frequently Asked Questions

How do I register for a Program or Event? 

Search the OPL website or browse through our Programs and Events page and find the program you would like to register for then click ‘REGISTER’.

If there is no ‘REGISTER’ button, this means the program is a drop-in and registration is not required.

Can I register for programs without an OPL card?

Yes. All you need is a device with internet access, an email address and a phone number.

How will I know if COVID-19 related regulations have changed since my last library visit?

Visit OPL's Path to Reopening for updated information on COVID-19 related service updates.

Additionally, access to facilities and programs may be impacted by evolving health and safety protocols related to COVID-19. The town will follow all requirements and recommendations issued by Halton Public Health and any applicable provincial regulations. The town may use discretion to impose its own requirements. You will be notified if your registration is impacted by any changes.

What video platform is used during virtual programming? 

All virtual programs will be conducted using Zoom. For instructions on how to use Zoom, please watch this video.

What if I do not have Zoom?

You do not have to have a Zoom account to attend this program. However, if you do not have the software you will be prompted to download it when you click on the link provided. There is no charge for the download but it does take a few minutes to complete so please allow time before the start of the program to do so.

What are the guidelines for virtual programming?

  • Adult permission is mandatory for children participating under the age of 13

  • Participants of children’s programs may be required to turn on their camera for safety purposes. If this is an issue please contact our Programs team

  • The library cannot and does not act in place of, or absence of, a parent or legal guardian and is not responsible for enforcing restrictions which a parent or guardian may place upon a minor’s use of this technology

  • By using the Library’s services, all users agree to abide by existing policies and guidelines.

    • Key Policies: 
    • Internet Access and Acceptable Use Policy
    • Customer Code of Conduct
    • OPL’s Safety & Wellbeing of Children policy

Questions? 

Please use our AskUs service for any other questions. 

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